Privacy Policy

Who we are

Our website address is: https://www.millcreekpkg.com

Data Collected by Mill Creek Packaging Products (Mill Creek)

We hold data about customers, potential customers, our employees and from our website as follows:

 

Customer and potential customer data

  • Contact name.
  • Contact address.
  • Contact telephone number (mobile and landline).
  • Contact email address.
  • Contact company & job title.
  • Website form submissions.
  • Messages and electronic communications.
  • Contract details (where appropriate).

 

Website data

  • Internet Protocol (IP) Address.
  • Cookie data.
  • Web form submissions – Customer and potential customer data.

 

Data Collection

Data held by Mill Creek is collected through the following mediums:

  • From the customer, or potential customers, directly.
  • From event registration, networking and business information exchanges.
  • From online web form submissions and event registration forms.
  • From internal legacy CRM, ERP, and other customer management systems.

 

Data Storage

  • All data is stored locally within Mill Creek or in Cloud services supplied by Microsoft, DropBox, ERP systems and additional softwares as needed.
  • Data stored locally is held by Mill Creek.
  • Group owned equipment and software.

 

How we Use the Data

Customer and potential customer data

  • Contact name to address customers, or potential customers directly.
  • Contact address to address customers, or potential customers directly.
  • Contact telephone number (cell and landline) to address customers, or potential customers directly.
  • Contact email address to address customers, or potential customers directly.
  • Contact company and job title to address customers, or potential customers, professionally.
  • Contract details (where appropriate) to provide the appropriate goods and services to our customers.

 

Employee data

  • All employee data is held for the purposes of employment, insurance, payment and compliance with tax and pension payments.

 

Website data

  • Website forms – Customer and potential customer name, address, company name, telephone number, and email address: We only use this data to directly communicate with you.
  • Cookies – Used to track website activity.

 

Data Sharing

Mill Creek will only share your data in the following situations:

  • We may have to disclose data as instructed by law enforcement agencies.
  • We will share your contact details and the details of the products you use with verified sales partners to ensure we provide you with the best products and service we can. If you do not want us to do this, please contact: support@millcreekpkg.com.
  • Mill Creek collects certain non-personally identifiable information about you when you visit or use our Website. We gather and store aggregate information about visitors. We also use a web analytics service to gather and store aggregate information about visitors. This web analytics service uses cookies to help it analyze how users use and approach the Website. The information generated by the cookie about your use of the Website (which may include your IP address) will be transmitted and stored by the web analytics service.

 

Data Transfer

  • When Mill Creek transfers data, it is done with secure encrypted connections.

 

Communicating with You

Mill Creek will communicate with you:

  • In relation to day to day business.
  • To inform you of new or improved products and services offered by Mill Creek or our sales partners.
  • To inform you of news, events and relevant content from Mill Creek and our sales partners.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Notice to California Residents

California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, e-mail, and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately proceeding year for the third parties’ direct marking purposes and (2) the names and addresses of all such third parties. To request the above information, please contact us by email at support@millcreekpkg.com. We will respond to such requests for information access within 30 days following receipt of the email or mailing address stated above. Please note that we are only required to respond to each customer once per calendar year.

Child Privacy

This website is not targeted at, nor do we knowingly collect information from, children under the age of 16. If we have reason to believe that information is being provided by a person under the age of 16, we will not collect the information. If you have reason to believe that we have information from someone under the age of 16, please contact us at support@millcreekpkg.com.

If Located in the European Union

You have certain additional rights regarding your personal data, subject to local European Union data protection laws. If you would like to discuss or exercise these rights, please contact us at support@millcreekpkg.com.

Corrections to Your Data

If the data we hold about you is incorrect then please contact: support@millcreekpkg.com, stating what the problem is and what correction is required.

Issues or Comments on this Privacy Statement

If you have any issues or concerns with this Privacy Statement or the way Mill Creek handles data, then please contact: support@millcreekpkg.com.

How do I Opt-out or Unsubscribe?

All emails and newsletters from Mill Creek allow you to opt out of further mailings at any time. If you wish to opt out or unsubscribe from the newsletters sent by Mill Creek please contact us at support@millcreekpkg.com.